Below is the answer and explanation for you want to understand how your customer support team is performing. The best feedback survey to use is:
You want to understand how your customer support team is performing. The best feedback survey to use is:
Customer effort score. ✅
Customer satisfa...
Below is the answer and explanation for fill in the blank: a knowledge base is a.
Fill in the blank: a knowledge base is a.
Blog about a product or service.
Collection of articles about a product or service. ✅
Place where customers can contact a company’s support tea...
Below is the answer and explanation for your customer Nina is returning to your website. Which messaging option would be the most helpful to Nina?
Your customer Nina is returning to your website. Which messaging option would be the most helpful to Nina?
“Welcome back! check out our latest blog post.”
“Hi Nina! ready for a demo with our team?”