Tags SLA

Evaluate this SLA: Marketing will generate five qualified leads each month, and sales will contact each of them within 12 hours.

Below is the answer and explanation for evaluate this SLA: marketing will generate five qualified leads each month, and sales will contact each of them within 12 hours. Evaluate this SLA: marketing will generate five qualified leads each month, and sales will contact each of them within 12 hours. This SLA’s requirements focus on the wron...

Which of the following BEST describes a sales and marketing service-level agreement (SLA)?

Below is the answer and explanation for which of the following best describes a sales and marketing service-level agreement (SLA)? Which of the following best describes a sales and marketing service-level agreement (SLA)? An agreement between sales and marketing that requires certain actions from each team. ✅ ...

Evaluate this SLA: Marketing will generate 250 qualified leads each month, and sales will convert 50 of those leads into customers.

Below is the answer and explanation for evaluate this SLA: marketing will generate 250 qualified leads each month, and sales will convert 50 of those leads into customers. Evaluate this SLA: marketing will generate 250 qualified leads each month, and sales will convert 50 of those leads into customers. This SLA’s requirements focu...

If your service-level agreement provides your sales team with more leads than they can handle, what’s the FIRST thing you should do?

Below is the answer and explanation for if your service-level agreement provides your sales team with more leads than they can handle, what’s the first thing you should do? If your service-level agreement provides your sales team with more leads than they can handle, what’s the first thing you should do? Evaluate each rep’s sales...

A service level agreement is a(n).

Below is the answer and explanation for a service level agreement is a(n). A service level agreement is a(n). Ticket pipeline. Commitment between a service provider and a client. ✅ Understanding of the amount of time it takes a company to solve a problem.

Which of the following are steps you can take to start to align your customer service and marketing teams? Select all that apply.

Below is the answer and explanation for which of the following are steps you can take to start to align your customer service and marketing teams? Select all that apply. Which of the following are steps you can take to start to align your customer service and marketing teams? Select all that apply. Get critica...

Fill in the blank: A service level agreement (SLA) is an agreement between __________.

Below is the answer and explanation for fill in the blank: a service level agreement (SLA) is an agreement between. Fill in the blank: a service level agreement (SLA) is an agreement between. Your marketing and sales on the definitions of MQL and SQL. A service provider and its customer that guarantees a...