Below is the answer and explanation for true or false? building incentives into the service team member’s compensation packages can be a good tactic to help drive upgrades and cross-selling.
True or false? building incentives into the service team member’s compensation packages can be a good tactic to help drive upgrades and cross-selling.
True. ✅
Below is the answer and explanation for imagine you’re in an agency leadership team meeting discussing how to better manage client cancellations, renewals, and upgrades. The challenge is that you’re never sure what the client is planning to do until the last minute. This is causing the sales team to scramble to find another sale and work to fill gaps in service team capacity, and it is making i...
Below is the answer and explanation for which of the following is not a client service outcome your service team should achieve in the strategy stage?
which of the following is not a client service outcome your service team should achieve in the strategy stage?
Build trusting relationships with the new client stakeholders.