Below is the answer and explanation for true or false? building incentives into the service team member’s compensation packages can be a good tactic to help drive upgrades and cross-selling.
True or false? building incentives into the service team member’s compensation packages can be a good tactic to help drive upgrades and cross-selling.
True. ✅
Below is the answer and explanation for imagine you are just finishing the launch pad website for a client. The CEO isn’t sure what will be done in the continuous improvement stage. They request a detailed plan for the remainder of the engagement (six months) on exactly what will be built. Which of the following is the best way to respond to this request?
Imagine you...
Below is the answer and explanation for which of the following is NOT a client service outcome in the launch pad stage?
Which of the following is not a client service outcome in the launch pad stage?
Remove as much content as possible without damaging the client’s search rankings. ✅
Create...
Below is the answer and explanation for choose the option below that best summarizes how to develop your pricing and packaging for the strategy stage.
Choose the option below that best summarizes how to develop your pricing and packaging for the strategy stage.
Host a meeting with your agency’s owner and use their expertise to craft the...
Below is the answer and explanation for imagine you are a strategist at a growth-driven design agency. Throughout the past few months, you have noticed new clients getting frustrated during the strategy stage because your team has continuously asked questions that clients had already reviewed with the sales team. Which of the following should your team try experimenting with to improve the clie...
Below is the answer and explanation for which of the following best describe the value of using a kanban board?
Which of the following best describe the value of using a kanban board?
A kanban board allows your team to show others in the company what work they need subcontractors for.
A kanban board al...
Below is the answer and explanation for when the strategist is running the planning workshop, which of the following is a great practice to encourage the client to upgrade to a larger engagement package?
When the strategist is running the planning workshop, which of the following is a great practice to encourage the client to upgrade to a larger engagement package?
Below is the answer and explanation for which of the following is not a client service outcome your service team should work to achieve in the continuous improvement stage?
Which of the following is not a client service outcome your service team should work to achieve in the continuous improvement stage?
Build an impressive wishlist and...
Below is the answer and explanation for fill in the blank: when creating your sales pitch and proposal, it’s important to make it clear that you’re selling and ,not.
Fill in the blank: when creating your sales pitch and proposal, it’s important to make it clear that you’re selling and ,not.
The process, deliverables, hours.
Below is the answer and explanation for which of the following is not a way growth-driven design impacts your agency?
Which of the following is not a way growth-driven design impacts your agency?
Doubles the revenue from your website engagements.
Moves your agency away from contractors and freelancers. ✅...