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In terms of a customer journey map, what does intended value refer to?

Below is the answer and explanation for in terms of a customer journey map, what does intended value refer to? In terms of a customer journey map, what does intended value refer to? When customers expectations are exceeded. The customers first experience. When the customer feels confident they...

Which of the following is NOT a best practice when creating knowledge base articles?

Below is the answer and explanation for which of the following is not a best practice when creating knowledge base articles? Which of the following is not a best practice when creating knowledge base articles? Use questions as titles. Use bullet points. Use a casual tone. ✅

Fill in the blank: When responding to a customer, you should use an email template to______.

Below is the answer and explanation for fill in the blank: when responding to a customer, you should use an email template to. Fill in the blank: when responding to a customer, you should use an email template to. Answer a generic question. ✅ Answer a complicated question.

True or false? Your leadership team should be the ones to create the customer journey map.

Below is the answer and explanation for true or false? Your leadership team should be the ones to create the customer journey map. True or false? Your leadership team should be the ones to create the customer journey map. True. False. ✅ Correct answer False. ✅

Which statement about CSS in modules is TRUE?

Below is the answer and explanation for which statement about CSS in modules is true? Which statement about CSS in modules is true? CSS rules will have the same effect on the page whether they’re written in the CSS section or the HTML+ HubL section of the module editor. Module CSS is automatically scoped to mod...

Which of the following statements about the design manager is NOT true?

Below is the answer and explanation for which of the following statements about the design manager is not true? Which of the following statements about the design manager is not true? The design manager is an IDE. The design manager helps developers build and manage assets. The des...

Which of the following is NOT possible with HubL?

Below is the and explanation for which of the following is not possible with HubL? Which of the following is not possible with HubL? Passing data from HubL to client side code. Passing data from client side code to HubL. ✅ Looping through data.

Which CMS tool are developers most likely to spend the most time with?

Below is the answer and explanation for which CMS tool are developers most likely to spend the most time with? Which CMS tool are developers most likely to spend the most time with? Editor. File manager. CRM. Design manager. ✅ Correct...

Which statement about adding classes to groups is TRUE?

Below is the answer and explanation for which statement about adding classes to groups is true? Which statement about adding classes to groups is true? You must use a coded template to add classes to groups. Classes added to groups of components will be added to all components inside the group.

Which of the following statements about module fields is TRUE?

Below is the answer and explanation for which of the following statements about module fields is true? Which of the following statements about module fields is true? Modules can contain logic fields. ✅ Modules have 7 available fields. Math fields allow content edi...