Tags hubspot academy certificationn answers

If your service-level agreement provides your sales team with more leads than they can handle, what’s the FIRST thing you should do?

Below is the answer and explanation for if your service-level agreement provides your sales team with more leads than they can handle, what’s the first thing you should do? If your service-level agreement provides your sales team with more leads than they can handle, what’s the first thing you should do? Evaluate each rep’s sales...

All of the following are reasons to extend your sales enablement efforts beyond the sale EXCEPT:

Below is the answer and explanation for all of the following are reasons to extend your sales enablement efforts beyond the sale except: All of the following are reasons to extend your sales enablement efforts beyond the sale except: Existing customers are more likely to buy than new prospects are. Successful customers are more lik...

The internet has changed the power dynamics between buyers and sellers. How does sales enablement help businesses use this change to their advantage?

Below is the answer and explanation for the internet has changed the power dynamics between buyers and sellers. How does sales enablement help businesses use this change to their advantage? The internet has changed the power dynamics between buyers and sellers. How does sales enablement help businesses use this change to their advantage? ...

Scenario: Your boss wants to assess how customers feel after a technician visited their home. Which survey should your boss use?

Below is the answer and explanation for scenario: your boss wants to assess how customers feel after a technician visited their home. Which survey should your boss use? Scenario: your boss wants to assess how customers feel after a technician visited their home. Which survey should your boss use? Net promoter score.

True or false? Each team within your company should have their own customer journey map.

Below is the answer and explanation for true or false? each team within your company should have their own customer journey map. True or false? each team within your company should have their own customer journey map. True. False. ✅ Correct answer False. ✅

True or false? Even if you have different products or services, you should try and keep them on the same customer journey map if the customer journey is similar.

Below is the answer and explanation for true or false? even if you have different products or services, you should try and keep them on the same customer journey map if the customer journey is similar. True or false? even if you have different products or services, you should try and keep them on the same customer journey map if the customer journey is similar....

Fill in the blank: Creating a customer journey map will help you identify the journey from customer to ______.

Below is the answer and explanation for fill in the blank: creating a customer journey map will help you identify the journey from customer to. Fill in the blank: creating a customer journey map will help you identify the journey from customer to. Employee. Promoter. ✅

True or false? You should write new knowledge base articles every day.

Below is the answer and explanation for true or false? you should write new knowledge base articles every day. True or false? you should write new knowledge base articles every day. True. False. ✅ Correct answer False. ✅ The above answer is related to...

Intake is how you _____.

Below is the answer and explanation for intake is how you. Intake is how you. Respond to support inquiries. Receive support inquiries. ✅ Triage support inquiries. Acknowledge support inquiries. Correct answer Rec...

All of the following are benefits of email support EXCEPT:

Below is the answer and explanation for all of the following are benefits of email support except: All of the following are benefits of email support except: It’s immediate. It provides a paper trail. ✅ You can insert screenshots and gifs. It’...