Below is the answer and explanation for what’s the first step organizations and brands need to take when establishing a social media policy?
What’s the first step organizations and brands need to take when establishing a social media policy?
Educate employees on the importance of having a social media policy for all team members...
Below is the answer and explanation for true or false? when you use language in your social responses that is too casual, you lose the respect of your audience.
True or false? when you use language in your social responses that is too casual, you lose the respect of your audience.
True.
False. ✅
Below is the answer and explanation for an outlines guidelines and best practices for employees to follow on social media.
An outlines guidelines and best practices for employees to follow on social media.
Crisis plan.
Advocacy plan.
Social media policy. ✅
C...
Below is the answer and explanation for what is not a way that a brand can see financial gain from doing social customer service?
What is not a way that a brand can see financial gain from doing social customer service?
Increased sales.
Less returns as individuals do more self-service via social media.
Below is the answer and explanation for true or false? to implement an effective social media strategy, you have to be aware of the legal challenges, not ethical ones.
True or false? to implement an effective social media strategy, you have to be aware of the legal challenges, not ethical ones.
True.
False. ✅
Below is the answer and explanation for which type of influencer might be primarily behind the scenes in your marketing campaign?
Which type of influencer might be primarily behind the scenes in your marketing campaign?
Micro-influencers.
Celebrity.
Local.
...
Below is the answer and explanation for why should you trust the influencer and give them creative license?
Why should you trust the influencer and give them creative license?
They’re famous.
They understand their audience and what they want. ✅
They might sabotage your br...
Below is the answer and explanation for true or false? when measuring your social media ROI, you calculate the effectiveness of an action by dividing the net income by the cost of this action and multiplying it by 100.
True or false? when measuring your social media ROI, you calculate the effectiveness of an action by dividing the net income by the cost of this actio...
Below is the answer and explanation for true or false? commissions for celebrity influencers are generally 5% of the sale.
True or false? commissions for celebrity influencers are generally 5% of the sale.
True.
False. ✅
Correct answer
False. ✅
Below is the answer and explanation for what is a social media service level agreement (SLA)?
What is a social media service level agreement (SLA)?
A contract between a service provider and a customer regarding the scope of the in- person or over-the-phone service to be provided.
The agreement a company...