Below is the answer and explanation for you want to understand how your customer support team is performing. The best feedback survey to use is:
You want to understand how your customer support team is performing. The best feedback survey to use is:
Customer effort score. ✅
Customer satisfa...
Below is the answer and explanation for in terms of customer support, what does triage mean?
In terms of customer support, what does triage mean?
Gathering support inquiries.
Responding to support inquiries.
Reporting and analyzing on support inquiries.
Categ...