Below is the answer and explanation for which of the following is not a stage in hubspot’s feedback framework?
Which of the following is not a stage in hubspot’s feedback framework?
Improve the customer experience.
Establish listening posts.
Collect customer feedback. ✅
Below is the answer and explanation for customer satisfaction surveys in Hubspot track which customer sentiment metric?
Customer satisfaction surveys in Hubspot track which customer sentiment metric?
Customer Satisfaction Score (CSAT). ✅
Customer Effort Score (CES).