Tags Customer satisfaction

What metrics are most important during the align phase?

Below is the answer and explanation for explanation for what metrics are most important during the align phase? What metrics are most important during the align phase? Time to complete key tasks, time spent connecting with customers and making sales, and quota attainment. Close rates, time to close, and...

What metrics are most important during the enable phase?

Below is the answer and explanation for what metrics are most important during the enable phase? What metrics are most important during the enable phase? ROI, profitability, and year-over-year growth. Customer retention, rep productivity, and employee happiness. Close rates, time to cl...

What metrics are most important during the transform phase?

Below is  the answer and explanation for what metrics are most important during the transform phase? What metrics are most important during the transform phase? Time to complete key tasks, time spent connecting with customers and making sales, and quota attainment. Close rates, time to close, and customer satis...

Your manager wants to know who your primary persona is. The best feedback survey to use is:

Below is the answer and explanation for your manager wants to know who your primary persona is. The best feedback survey to use is: Your manager wants to know who your primary persona is. The best feedback survey to use is: Net promoter score. Custom feedback survey. ✅

If you want to know what your customer thinks about their sales experience, which feedback survey should you use?

Below is the answer and explanation for if you want to know what your customer thinks about their sales experience, which feedback survey should you use? If you want to know what your customer thinks about their sales experience, which feedback survey should you use? Customer effort score. Customer satisfac...